Sign in or request Partner Portal access

Sign in

1. Open the Partner Portal.
2. Select Sign In.
3. Enter the email and password for your approved account.
4. Select Sign In again.

After authentication, the portal opens Catalog. Portal navigation depends on the role assigned to your account.

If the credentials are rejected, check the email address for typing errors and try again. The current sign-in screen does not include a password-reset action. Use the My Fitness Outlet contact form if you cannot regain access.

Request access

1. On the sign-in page, select Request Partner Access.
2. Enter Full Name, Email, and Company.
3. Add a Message that explains how you expect to use the portal.
4. Select Submit Request.

The portal displays Request Submitted and sends the request for review. The confirmation states that the team will contact you within 1–2 business days. Submitting the form does not create an account or guarantee approval.

Avoid putting passwords, payment details, or other sensitive information in Message.

Access and role problems

Partner accounts normally see Catalog, My Projects, Standalone Quotes, and My Account. Some controls are limited to admin accounts. Signing out and back in will not change an assigned role.

When contacting support, provide the email used to sign in and the name of the missing page or action. Do not send your password.