Prepare for delivery
Make the property and receiving team ready for the service level on your order.
- Confirm the delivery address, phone number, shipment count, and purchased service.
- Recheck the measured route against packaged dimensions.
- Clear vehicles, gates, doors, halls, stairs, elevators, and the final staging area.
- Protect finished floors and walls without creating slip or trip hazards.
- Arrange enough capable adults and rated moving equipment for work beyond the carrier’s scope.
- Keep a phone, camera, flashlight, marker, and copy of the order available.
- Plan a dry, secure inspection area and keep pets and bystanders away.
Do not ask a driver or untrained helper to perform lifting, rigging, disassembly, electrical work, or installation outside the written service scope.
Use the printable delivery-readiness checklist before the appointment.