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Partner Portal roles, routes, and current limits

Partner account Admin account
Catalog Catalog
My Projects Admin
Standalone Quotes Projects
My Account My Account

Admin accounts have additional catalog, user, project, shipment, document, and company controls. These controls support internal operations and are not documented as partner-facing procedures.

The portal interface hides actions that do not apply to the signed-in role. Server-side authorization remains the access boundary; a copied URL does not grant additional access.

Route behavior

The portal opens Catalog after sign-in. A bare /portal URL and an unknown portal path also return the user to the default portal area. Project links can open a specific tab when the signed-in account is allowed to view that project.

Use bookmarked links only for your own approved account. If a project link no longer opens, return to My Projects and confirm that the project remains listed.

Current limits

  • Portal access requires an approved account.
  • Partners can view project stages but cannot change them.
  • Partners can view shipments but cannot create or edit shipment records.
  • Submitted quote requests do not have partner edit or cancel controls.
  • Accepted proposals and completed external payments do not have portal undo actions.
  • The current header identifies notifications as coming soon; do not rely on an in-app notification center for project changes.
  • Supported-browser, general file-retention, and archived-record policies are not yet published.
  • The current partner interface has no customer/facility directory, opportunity pipeline, order-management page, notification center, or support-request page.

For a problem that blocks active work, use the My Fitness Outlet contact form and include the page name, project or quote identifier, and a description of the action attempted. Do not include passwords or payment-card data.

Reference and support