Manage your Partner Portal account

Open My Account, then use the Profile tab for personal account settings. Admin accounts also see a separate Company Profile tab; its organization controls are not part of this partner guide.

Update your profile

1. Review the fields under Account Details.
2. Change the available profile information.
3. Select Save Changes.

Changing profile information does not change your login email or assigned role.

Change the login email

1. Open Change Login Email.
2. Enter the new email address and your current password.
3. Submit the change.

Use an address you can access. If reauthentication fails or the new address is rejected, verify the current password and try again.

Change the password

1. Open Change Password.
2. Enter the requested password information.
3. Use a new password of at least six characters and submit the change.
4. Store the password in a trusted password manager.

Never send a password through a project note, quote message, or support request.

Delete the account

Deletion is irreversible

Delete Account permanently removes the profile, projects, files, quotes, drafts, documents, and personal information associated with the partner account. It requires the confirmation text DELETE plus the current password. The portal does not provide an undo.

Before deletion, confirm that the account is not still needed for active projects, quotes, files, or organizational access. If you only need a profile or login correction, use the relevant setting instead. Contact My Fitness Outlet before deleting an account when ownership or record access is uncertain.

Review portal fields and file requirements