Choose a delivery service
Match the service to the shipment size, property access, and help available at the destination.
| Method | Typical handoff | Plan for |
|---|---|---|
| Parcel | Packages delivered by a parcel carrier | Moving cartons inside and checking each package |
| Curbside freight | Pallet or crate at the curb or end of driveway | A responsible adult, inspection, and moving the load beyond curbside |
| Threshold, when offered | First dry area | Confirmed access and exact included boundary |
| White glove, when offered | Room placement and limited setup as defined in the quote | Written scope, access, assembly, debris, and packaging terms |
Availability and scope vary by item and destination. The current Shipping Policy controls available services and charges.
Decide
- Compare packaged size and weight with your measured route.
- Identify who will move each item after the carrier’s handoff.
- Confirm stairs, elevators, restricted access, parking, and appointment requirements.
- Read the written service description before purchase.
- Treat delivery, assembly, anchoring, electrical work, and commissioning as separate unless the order explicitly combines them.
After ordering, prepare for delivery.