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Request an order change or cancellation

Contact My Fitness Outlet as soon as you identify the change. A request is not confirmed until support responds.

  1. Gather the order number, purchaser name and email, and exact item.
  2. State whether you want to change contact information, delivery information, quantity, item, or cancel.
  3. Send the request to support.
  4. Wait for written confirmation before assuming the order changed.

Processing and shipment state may limit changes. Carrier rerouting, return freight, or other costs may apply after shipment; support will explain the available path. The controlling storefront policies and written order terms take precedence.

If the shipment is already moving, continue to prepare for delivery unless support gives different written instructions.